Legal information
Privacy policy
How we handle personal information when you contact us or work with us.
This page provides general information about how Bonds Property Repairs LTD approaches website use and customer enquiries. It is not legal advice. Project-specific terms will be confirmed in writing where applicable.
Who is responsible
Bonds Property Repairs LTD is responsible for personal information provided directly to the business. Contact us at bondspropertyrepairsltd@outlook.com or 07456 902859 with privacy questions.
Information we may receive
When you contact us, information may include your name, telephone number, email address, property or site details, photographs and the information needed to understand or deliver the requested work.
Why we use it
We use information to respond to enquiries, prepare and discuss work, manage agreed services, maintain necessary business records and meet legal obligations. The relevant basis may include steps requested before a contract, performance of a contract, legitimate business interests and legal requirements.
Sharing and retention
We do not sell personal information. Information may be shared only where reasonably required with professional advisers, service providers, subcontractors involved in agreed work, insurers or authorities where legally required. Records are kept only for as long as needed for the purpose, contractual records and applicable legal or accounting requirements.
Your rights
Depending on the circumstances, you may ask for access, correction, restriction, deletion or transfer of your information, or object to certain use. Contact us first so we can respond. You may also raise a concern with the UK Information Commissioner’s Office at ico.org.uk.
Last updated: 17 September 2026